Cancellation Policy
- Reservations are confirmed only after receipt of the required advance payment.
- Cancellation made 15 days or more before arrival: 100% refund (excluding payment gateway charges, if any).
- Cancellation made 7–14 days before arrival: 50% refund.
- Cancellation made within 7 days of arrival: No refund.
- No-show or early departure: No refund for the unused portion of the stay.
- Date changes are subject to room availability and applicable rate differences.
- Refunds, where applicable, will be processed within 7–10 working days to the original payment method.
- Group bookings, weddings, conferences, and special event bookings may have separate cancellation terms as mentioned in the booking agreement.
Check-in, Check-out & House Rules
House Rules
- Smoking is permitted only in designated smoking areas.
- Pets are allowed only with prior approval (if applicable).
- Loud music and parties are not permitted after 10:00 PM.
- Guests are responsible for any damage to hotel property.
- Outside visitors are allowed only after registration and with prior approval from the Front Office.
- Illegal activities, drugs, gambling, and possession of prohibited items are strictly forbidden.
- The hotel is not responsible for loss of valuables left unattended. Guests are advised to use the room safe or deposit valuables at the reception where available.
- Children below 12 years must be accompanied by an adult.
- Swimming pool and other recreational facilities, if available, must be used at the guest's own risk and according to posted safety rules.
Thank you for your cooperation. We wish you a pleasant and comfortable stay at K R Hillview Resorts.
Check-in
- Standard Check-in Time: 12:00 PM
- Early check-in is subject to availability and may incur additional charges.
- All adult guests must present a valid Government-issued photo ID.
- Foreign nationals must provide a valid passport and visa.
Check-out
- Standard Check-out Time: 10:00 AM
- Late check-out is subject to availability and additional charges.